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1. If I have an animal emergency after hours, where do I call?
2. Do I need a permit to sell animals (dogs, cats) in a public place?
3. If I adopt an animal, do I need to have it spayed or neutered?
4. What can I do if I have a problem with stray cats or wildlife like a skunk?
5. How long will my dog or cat be held if it gets impounded by Animal Control?
6. Can I call the Animal Shelter to check if my dog or cat was impounded?
7. What can I do if I have an animal noise complaint?
8. As a resident within the city limits of Big Spring, how many pets can I have?
9. What should I do if I have a problem involving bees, insects, or rodents?
10. I live outside the city limits. What are the regulations for animals/pets in Howard County?
11. What is the procedure for adopting an animal?
12. What do I need to bring with me to adopt an animal?
13. Can I bury my dog/cat within the city limits?

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1. How can I find out about City Codes?
2. What are the most common complaints that Code Enforcement investigate?
3. How can I make a complaint?
4. How will I find out what happens to my complaint?
5. How long should it take for the Code Enforcement Officers to investigate my complaint?
6. What if I want to stay anonymous?
7. How can I get my restrictive covenants (deed restrictions) enforced by the city?
8. What can I do if I disagree with a city code?
9. How do the code enforcement officers attempt to enforce the codes?
10. If the city abates a problem on my property, do I have to pay anything?
11. Can the city come onto my property and abate a hazard without my permission?
12. How much can I be fined for violating some city code?
13. Can Code Enforcement Officers file the same complaint on me more than once?
14. Can the Code Enforcement Officers enter my property without my permission?
15. Do the Code Enforcement Officers perform any other functions?
16. Do Code Enforcement Officers have the authority to act outside of the city limits?
17. Am I only responsible for my property?
18. How tall can my vegetation reach before I will get a letter from the city?
19. Can I allow my trees or shrubs to grow into the city easements?
20. Can I have an abandoned, inoperative or junk vehicle on my property?
21. May I drain my swimming pool or pond into the street or alley?

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1. Why did a fire truck respond first when I called for an ambulance?
2. Why does the Fire Department use water by flowing fire hydrants?
3. I have seen ambulances and fire trucks that seem to be aimlessly wandering around town or just driving around. This seems to be a waste of taxpayers' money. Can you explain what is going on?
4. I see ambulances and fire trucks at various businesses about town. Can you explain?

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1. Where can I find out about job opportunities?
2. What information can be found on the Job Vacancy List?
3. When filling out my employment history, how far back do I have to go?
4. What type of positions are available with the city?
5. What happens to my application after it is submitted?
6. Once I have submitted my application to the Human Resources office, can I use the same application to apply for other positions?
7. How do I contact the hiring manager?
8. How can I check the status of my application?
9. What benefits are available to city employees?
10. What about the Americans with Disabilities Act (ADA)?

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1. Why is hydrant flushing necessary?
2. What should I do when the city crews are flushing hydrants in my area?
3. What should I do after hydrant flushing?
4. Why does my water look funny after hydrant flushing?

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1. What does a secured load mean?
2. Do we charge for brush?

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1. How can I get information about my citation?
2. How should payment be made for my citation?
3. Can I pay my fine in installments?
4. Where is my ticket filed?
5. Can the Judge dismiss my ticket?
6. What are the requirements for Driving Safety Course?
7. Am I eligible to request the Driving Safety Course?
8. What documentation do I need to bring to show the Court that I am eligible for the Driving Safety Course?
9. I did not have insurance at the time I received my ticket, but I obtained insurance in my name after that. Will my ticket be dismissed?
10. How do I file a complaint against a Municipal Court staff member?
11. I just want to tell the Judge my story. Will he/she talk to me?
12. I requested a trial. What happens now?
13. Do I have to get a lawyer to go to court?
14. Can I perform community service in lieu of paying a fine?
15. What is a Deferred Disposition?
16. What are the rules regarding juveniles and Municipal Court?
17. If there is a mistake on the ticket does that make it invalid?
18. Is this charge going to revoke my probation?
19. Is this ticket going on my driving record?

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1. Are permits required?
2. When do I need a permit?
3. Do I need a permit to build a carport?
4. Do I need a permit if I have siding installed on my house?
5. Do I need a permit if I re-roof my house?
6. Do I need a permit to change the water heater in my home?
7. What if I want to encroach my front and side yard setbacks?
8. What Technical Codes are currently used by the City of Big Spring?

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1. How do I disconnect/terminate my water service?
2. How do I transfer my water service?
3. What if I cannot pay my bill before the disconnect date?
4. What if my water is disconnected for non-payment?
5. I have a question about my bill. Who do I call?
6. Can my water meter be inaccurate?
7. Where does our water come from?
8. Is our water safe to drink?
9. How is our wastewater treated?
10. How much waste can the wastewater treatment plant handle?
11. Where does the water go after treatment?
12. Who inspects the city's wastewater treatment plant?